Beam

For agencies and service businesses

Text recruiting with a clear next step for each candidate

Staffing teams can use Beam for candidate conversations and interview coordination from a dedicated business number. iMessage, supported Android RCS and configured SMS fallback connect to a shared inbox and GoHighLevel workflow.

Beam sends from dedicated business numbers. Beam is not affiliated with Apple.

Keep the candidate conversation with the hiring team

A candidate replies to an interview invitation while the assigned recruiter is away. A shared workspace lets another teammate read the thread and answer with context. Use conversation assignment so someone owns the next step and the candidate does not receive overlapping replies.

For recruiters coordinating expected conversations

Beam fits staffing agencies and recruiting teams working with candidates who expect to hear from them. It is not an applicant tracking system, a source of candidate consent or a tool for unlimited list blasting. Keep hiring decisions and sensitive application records in the system your team has approved.

Build an interview coordination workflow

  1. Record the role, candidate contact source and permission for the planned texts.
  2. Identify the recruiter and the specific interview step in the first message.
  3. Confirm availability before sending a final interview time. Test rescheduling and reply conditions in the workflow.
  4. Assign replies to a recruiter, stop unwanted follow-up and review failed delivery before assuming the candidate saw an update.

Connect the business line and test the handoff

Beam sends from real Apple and Android devices: iMessage for eligible iPhones, RCS for supported Android phones, and SMS fallback for other reachable recipients. SMS fallback remains subject to applicable carrier A2P requirements. After a confirmed failed iMessage, fallback is a workspace setting; uncertain delivery does not trigger an automatic resend.

  1. Activate a client workspace and confirm its assigned business line. Connect the correct GoHighLevel location and give the team access.
  2. Choose a specific, wanted conversation and record the consent source. Assign someone to answer replies and handle opt-outs.
  3. Use the documented Custom Webhook for workflow sends. The regular GoHighLevel Send SMS action keeps its default provider.
  4. Test with contacts you control: send, reply, human takeover, opt-out and a failed delivery. Check the recorded channel and outcome before expanding.

Review business iMessage, GoHighLevel CRM messaging and related team use cases to plan your rollout.

Before you connect

Questions before you connect

How can staffing teams use text recruiting?

Use text recruiting for expected candidate replies, availability checks and interview coordination. Beam provides a business number, shared conversations and GoHighLevel workflow sends; your team remains responsible for permission, scheduling accuracy and hiring decisions.

Will every customer receive an iMessage?

No. iMessage needs an eligible recipient and capable line. RCS depends on Android phone and carrier support; SMS fallback depends on line configuration and applicable carrier requirements.

Does queued mean delivered?

No. Queued means accepted for sending. Check delivery events or message status before treating a message as delivered. An uncertain iMessage outcome is not automatically resent as SMS.

Sources

Accessed October 3, 2026.

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    Bring one follow-up you want to run. Test a send, reply, delivery event, and team handoff on a contact you control before a client rollout.

    Live sending requires a plan and an assigned dedicated line.

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