For agencies and service businesses
Find the business texting workflow your team needs
Beam connects business-line iMessage, supported Android RCS and SMS fallback to team conversations and GoHighLevel. Choose a workflow below, then test the channel, reply owner and handoff before rollout.
Beam sends from dedicated business numbers. Beam is not affiliated with Apple.
Agency and industry workflows
- Business Texting App for Agencies and Teams
Beam is a business texting app for agencies and teams that need a dedicated business line, a shared inbox and GoHighLevel workflows. It sends iMessage and RCS from real Apple and Android devices, with SMS fallback where configured and supported.
- Real Estate Texting for Agents and Teams
Real estate teams can use Beam to answer property inquiries and coordinate showings from a dedicated business line. Eligible iPhone contacts receive iMessage, supported Android contacts receive RCS, and other reachable contacts use configured SMS fallback.
- Dental Text Messaging for Office Teams
Dental offices evaluating Beam can test business-line messaging and a shared team inbox for their front-desk workflow. Patient use requires a privacy and security review; this page does not establish that Beam is HIPAA compliant or that a business associate agreement is available.
- Text Recruiting for Staffing Teams
Staffing teams can use Beam for candidate conversations and interview coordination from a dedicated business number. iMessage, supported Android RCS and configured SMS fallback connect to a shared inbox and GoHighLevel workflow.
Who these workflows fit
These guides fit teams managing wanted business conversations with a clear reply owner. Beam is not an unlimited broadcast tool. Dental and other health-related workflows require their own privacy review before patient information is used.
Start with a controlled conversation
- Activate a client workspace and confirm its assigned business line. Connect the correct GoHighLevel location and give the team access.
- Choose a specific, wanted conversation and record the consent source. Assign someone to answer replies and handle opt-outs.
- Use the documented Custom Webhook for workflow sends. The regular GoHighLevel Send SMS action keeps its default provider.
- Test with contacts you control: send, reply, human takeover, opt-out and a failed delivery. Check the recorded channel and outcome before expanding.
Before you connect
Questions before you connect
Which Beam use case should I start with?
Start with the business workflow you already own: agency client follow-up, property inquiries, office communication evaluation or candidate scheduling. Choose a specific conversation, confirm channel support and assign the person who will answer.
Sources
Accessed October 3, 2026.
Product facts: Beam channel routing, team workspaces and GoHighLevel workflow documentation.
Start with a conversation
Try your client workflow with our team
Bring one follow-up you want to run. Test a send, reply, delivery event, and team handoff on a contact you control before a client rollout.
Live sending requires a plan and an assigned dedicated line.
iMessage
Today 9:41 AM
Hi! I would love to hear how your coaching works.
Happy to chat. Would Thursday work for a discovery call?
Thursday sounds great! Looking forward to meeting you.
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Want this for your business?
Try a conversation with the Beam team.