GoHighLevel texting guides
Beam connects GoHighLevel inboxes and workflows to iMessage, RCS where supported and SMS fallback. Use these guides to plan client workspaces, test workflow sends and investigate conversation problems.
Start with the GoHighLevel iMessage integration, then use these articles to test the details of your client workflow.
Plan an agency rollout
- Blue bubble iMessage texting for GoHighLevel agencies
Evaluate iMessage for your GoHighLevel agency: client ownership, workspace setup, support responsibilities, and a practical rollout plan.
- A Sendblue alternative for agencies and resellers
Compare Beam and Sendblue around client workspaces, GoHighLevel delivery, developer needs, and the responsibilities of an agency rollout.
- Who Owns the Number and Texts After an Agency Split?
Plan number access, transfer authorization, text history, and opt-out records before an agency-client split. A practical handoff guide for agencies.
- Group Texting in GoHighLevel: What Agencies Must Check
Check GoHighLevel group SMS participants, eligible numbers, staff access and connector behavior before promising a shared client conversation.
Check workflow behavior
- Duplicate GoHighLevel Texts: Trace the Extra Send
Trace duplicate GoHighLevel texts through workflow enrollment, overlapping automations and Beam requests with a worksheet and controlled repeat test.
- GoHighLevel Text Timing: Check Contact Timezones
Fix mistimed GoHighLevel reminders with a contact timezone test sheet, account-change checks, and a separate test of your Beam workflow action.
- Check Text History Before Merging GoHighLevel Contacts
Check contact IDs, phone fields, text history and workflows before a GoHighLevel merge, then verify the surviving record and Beam mapping.
- Can Staff Reply to a GoHighLevel Text Alert?
Learn why a GoHighLevel SMS alert is separate from the customer thread, what context staff need, and how to verify the reply destination.
- Why Recurring GoHighLevel Visits Miss Text Reminders
Diagnose missing recurring appointment reminders in GoHighLevel. Check recurrence type, workflow triggers and each visit before testing text delivery.
- Fix Blank Merge Fields in GoHighLevel Client Texts
Trace blank GoHighLevel text fields from contact data and appointment context to the webhook body, then test an approved generic message.
- Why GoHighLevel Texts Switch Sender After Assignment
Trace GoHighLevel sender changes after assignment. Audit contact ownership, manual SMS, workflows and Beam with a before-and-after From number check.
- Stop GoHighLevel SMS Follow-Ups After a Booking
Stop GoHighLevel booking-request texts after booking. Compare Goal Events and targeted removal; test waits, calendars, cancellation and re-entry.
- GoHighLevel SMS Segments: Check the Final Client Text
Check GoHighLevel SMS segments after personalization, understand the counter's provider scope, and compare provider records with the recipient's display.
- Cancel a Scheduled GoHighLevel SMS After a Reply
Cancel scheduled GoHighLevel SMS after a reply. Compare manual and API cancellation, then test the message ID, cancellation result and original send time.
Frequently asked questions
How does Beam connect to GoHighLevel?
Each Beam client workspace connects to one verified GoHighLevel location. Beam is an additional inbox channel, and workflow sends use a Custom Webhook.
Does the regular Send SMS action send through Beam?
The regular GoHighLevel Send SMS action continues to use the default SMS provider. Use the documented Beam webhook path for Beam workflow sends.
What should an agency test first?
Use a controlled test contact to check the sender, message status, reply in the CRM and opt-out behavior before enabling a client workflow.
Can clients have separate workspaces?
Beam supports separate client workspaces with their own numbers, inboxes, team access, CRM connections and API credentials.
Continue with Beam documentation or contact the Beam team.